We are a unique blend of experts in real estate, facilities, workplace strategy, business resilience, human resources and technology.


Diane Coles Levine, MCR, President

Diane specializes in workplace strategy, change management, corporate real estate, facility management, project management, vendor management, procurement and move management. With over 25 years in her field, Diane has a reputation for delivering workplace change projects that align to the business strategy to achieve cost savings, enhance employee engagement, increase productivity and employee attraction and retention. 

Diane spearheaded an innovative workplace strategy called the AWESOME project that was written up in Business Week, Return on Performance Magazine and other publications and won the 2009 IFMA George Graves Facility Management Achievement Award, the 2009 CoreNet Southern California REmmy for "Workplace Innovation" and was named a Southern California Real Estate Journal "Woman of Influence." Diane is the co-founder of the IFMA Foundation Workplace Strategy Research Summits held at Cornell University and Wokefield Park, London. She is co-founder and Senior Advisor of the IFMA Workplace Evolutionaries (WE) Community. 

Diane is the editor with Nancy Johnson-Sanquist and co-author of "Work on the Move: Driving Strategy and Change in Workplaces" and co-author of "Cut it Out: Save for Today, Build for Tomorrow." She is a contributing author to Facility Management Journal (FMJ) and is a featured columnist on the topics of workplace strategy and change management at FMLink.com.  Diane is a member of the IFMA Board of Directors and Past Chair of the IFMA Foundation.  Diane holds a Masters in Real Estate designation from CoreNet, a Bachelor of Science in Business and Management and a Bachelor of Arts in Music.

2016  IFMA Foundation Award of Excellence
2015  Superior Performance in Real Estate (SPIRE) Orange County Award
2015  IFMA Corporate Real Estate Council Distinguished Member of the Year
2012  IFMA Book Author of the Year Award for Work on the Move
2010  Facility Management Journal Editors' Pic Award
2009 CoreNet REmmy (Real Estate Emmy) for Workplace Innovation
2009 IFMA George Graves Facility Management Achievement Award
2009 Southern California Real Journal Woman of Influence
2007 IFMA Orange County Chapter Member of the Year

Guest Lecturer
Vienna University of Technology (TU Wien), Vienna, Austria
MIT Professional Education Program


Lynn Baez, CFM, SFP, FMP, CBCP, Principal Consultant

Lynn Baez, CFM, SFP, FMP, CBCP, has worked in facility management, compliance and administration since 1999, most recently as the director of workplace services with Cushman and Wakefield for Ericsson. In this role she is responsible for leading facilities, space and critical environment / technical services management for North and Latin America. Previous roles included regional facility manager for T-Mobile USA and corporate facility manager for Dr Pepper Snapple Group (DPS).

Baez oversees a dispersed workforce and has progressed her career to the executive level. She attributes much of her professional growth and success to the value she has found at IFMA, particularly credentialing, networking and attendance to events like World Workplace and Facility Fusion. Beginning her career as a Facility Supervisor/Administration Manager, she marks the earning of her FMP as the moment she truly became an FM.  Following that up with an SFP while working at DPS, she led the analytics on utility consumption and operational efficiencies for their first CSR report. Finally obtaining her CFM while at DPS helped her demonstrate knowledge and skills that justified and expanded leadership role over offices, production plants, labs, museums, and test kitchens. Lynn plans to apply for her AssocRICS in 2017.

IFMA Activities:
Baez has served three terms on IFMA’s board of directors. During that time, she has led the Sustainability Committee through transfer of task force to committee and online community, reestablished the Governance Committee to ensure review of by-laws, constitution, and governing documents reflected our associations mission, vision, values, credo, participated in the Young Professionals, Global Task Force committees and currently serves as chair of government affairs committee where she contributes to significant strides in advancing advocacy measures at the state and federal levels. Driven by her passion for advancing the facility management profession, Baez is an active member of the Dallas/Fort Worth Chapter of IFMA. She is an active member of IFMA’s Operations and Maintenance and Health and Safety Community, Corporate Facilities Council, Workplace Evolutionaries Community and Environmental Stewardship, Utilities and Sustainability Community. Baez has also represented IFMA through various publications and speaking engagements.